Level 15, Dpulze,
Persiaran Cyber Point Timur,
Cyber 12, 63000, Cyberjaya, Selangor

Office Hours
Monday to Friday: 10:00AM - 5:00PM

Support Request

Manage and Maintain

We edit your content, so you can focus on your real tasks

Our support plan handles all the technical stuff, freeing up your valuable time. Get the most from your website with expert edits, fixes, and troubleshooting – all at a fixed monthly price.

Included with security & daily backups plan.

70% of the website were made being unmanaged.

Oops, I broke it!

An astounding 40% of website crashes and major errors are caused by outdated plugins, themes, or the WordPress core itself.

Ghost in the Code

Outdated WordPress websites are breeding grounds for compatibility problems with newer browsers and devices.

Slowpoke Syndrome

Websites without regular optimization updates can see a whopping 30% decrease in their page load speed.

Missed Opportunities

Failing to update content regularly means losing out on the power of fresh content to attract visitors and boost engagement.

Security? What Security?

Over 70% of WordPress installations are vulnerable to hacking attempts due to lack of updates.

Many developers and hosting providers offer limited or no support for outdated or poorly maintained WordPress sites.

Let's make sure your website isn't one of them.

How we help

Premium WordPress Services

Freedom and flexibility with WordPress maintenance packages

Speed Optimization

Our speed engineers will optimize your site to load in under 2 seconds, providing a seamless user experience. We rigorously test and improve all site speed metrics.

Unlimited 24/7 Website Edits

Our care plan offers unlimited website edits, giving you the freedom to update without restrictions. Unlike other companies, we don't enforce time caps or ticket limits.

Plugins, Theme, core file updates

Your WordPress maintenance services run smoothly with weekly updates to your plugins, themes, and core files, included in monthly reports.

24/7 Emergency Support

Your website is checked several times a day. And because our team is working 24/7, we can assist any time day or night, 365 days a year.

Mobile & Tablets Responsiveness

We audit sites to ensure they pass Google's mobile-friendly test and make improvements to achieve responsiveness across current browsers and screen sizes.

Don't leave your website hurt and outdated.

Get the most from your website with expert edits, fixes, and troubleshooting – all at a fixed monthly price.

Ways we optimize

Manage WordPress Speed Services

Our expert engineers have developed a proven process to optimize your site.

Optimize Images

We'll use lossless compression to optimize all your existing images without sacrificing quality. Additionally, we'll auto-compress any images you upload in the future.

Render Blocking Resources

We move JavaScript/CSS files, Font Awesome, and Google Fonts code to optimize the loading time of visual elements for your visitors.

Minify Javascript and CSS

We concentrate all scripts and styles, minify and compress them, add expiring headers, cache your website and move styles to the page head and scripts to the footer.

Leverage Browser Caching

We set up a regularly-updated saved version of your website. This means when people visit your site, they're shown a faster-loading cached version instead of having to load the entire website.

Lazy Loading Images

Lazy loading for iframes and images across your site decreases load time and saves bandwidth. To keep call-outs to a minimum, we make sure not to use external JS libraries.

Review Server Response Time

Slow websites can often stem from living on an inadequate server. We will monitor your hosting provider's resources and recommend changes if needed.

Website Support

Unlimited WordPress Support Services

We have expert engineers working around the clock to address your site’s requests.

What's included in edits?

Unlimited edits offer a wide range of website modifications. This includes edits to content on any page, changing banners, headers, or footers, adjusting plugin settings, making CSS tweaks, editing blog content or context, formatting landing pages, and adding or changing images and text.

What's not included in edits?

Unlimited edits do not include custom development tasks such as coding new PHP in source files, building plugins or themes, creating landing pages from a mockup, updating custom code, graphic design, converting PSD files to WordPress, content creation, or building out entirely new websites or subdomains.


Unlimited support and fixes

We cover a wide range of requests, generally ones that can be performed within the WordPress admin. Whether you need help with configuring a setting within a plugin, troubleshooting an error, or fixing front-end content displaying incorrectly, our experts can assist.

Response & Resolution Times

We answer requests within 2-6 hours on average. While we typically resolve each ticket or request within 24-48 hours, many clients experience much faster turnaround times for small edits. The exact response time depends on the complexity of the request.

Manage updates

Manage WordPress Update Services

Our team will safely update your core files, themes and plugins weekly

Weekly updates

Our team takes proactive measures by updating all of your WordPress site's core files, plugins, and themes every single week. Additionally, we carefully monitor for any problematic updates to ensure the smooth and secure operation of your website.

Full summary

To ensure complete visibility, users should be able to access information on system updates, uptime, backups, and traffic. Additionally, performance metrics and security details should be included whenever relevant.

Safe procedures

To ensure nothing is negatively impacting your website, we perform updates followed by a thorough manual and automated comparison of the site's before and after states.

Perfect timing

To ensure a seamless experience, we'll make your updates during low-traffic hours. This approach minimizes the risk of anything going wrong during prime time and guarantees that site performance remains unaffected.